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Glazey Dayz's Store Policies

Coupons

Coupons cannot be used with special pricing, party packages, special events and warm glass as the pricing for these are already reduced. 

 

Gift Certificates

Gift certificates are redeemable for merchandise and studio fees only at Glazey Dayz. They cannot be redeemed for cash. If a gift certificate is lost or stolen, it cannot be replaced.   The gift certificate card has no expiration date. 

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Pickup Policy

Pieces will be ready for pickup 7 days from completion.  Please present receipt for pickup.  Glazey Dayz will hold pieces finished and/or unfinished for 60 days since last visit. After 60 days if not picked up, they will be donated to charity and cannot be replaced.  Due to the high volume of customers, Glazey Dayz does not call or email when pieces are ready

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Party Policy and Information

You may select a date and time for your party up to 6 months in advance. A minimum of 5 days prior to the party is required to insure the proper staffing of your dedicated assistant(s). The base package pricing includes eight (8) painters and can not be modified if the minimum number of painters is not met or do not show up. Add on painters beyond 8 and more party room time may be added for an additional cost. See party details for more information.

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  • Ages: 4 years up to 16 Pricing:​​​ - $275. for up to eight (8) painters

  • $50 non refundable deposit at booking (applied to party cost) ​Includes:​

  • Designated Space in our Studio for 1 1/2 Hours

  • Dedicated Creative Assistant Setup to Cleanup

  • Vast Selection of Party Animals to choose from

  • 1 Slice of Pizza and one juice box or bottle of water per painter

  • Paper Goods - Paints, Tools, Glazing and Firing

  • Hand-painted Signed Keepsake for Guest of Honor

  • Individual wrapped party pieces (7 days for pickup)

  • Add Ons:

  • $26.95 for each additional painter over count of 8

  • $25.95 for additional pizza of 12 slices

  •  $50 per half hour (30 minutes) for additional Party Room time

​Not Included:

  • Birthday Cake

  • Additional snacks and food. (You may bring your own)​

  • Additional Beverages

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Cancellation Policy for Parties

If the party host has to cancel the party, the $50 deposit will be forfeited. In the event of an illness or unforeseen event you must contact the studio to reschedule for a later date. 

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Cancellation Policy for Events

Events are planned around popular pieces. The class pricing per person is structured differently for groups vs. walk-ins which results in a discounted rate for group events.  Class seats are limited and once full we have had to turn people away. Therefore, if you do not show up for the class there are no refunds and no store credits. It is very important that you understand the policy before you purchase a ticket and that you add it to the calendar as there are no confirmation calls made prior to the event. Tickets are not refundable but they are transferable to another participant for the same dates and times only.

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If an event is cancelled by Glazey Dayz due to weather or other related reasons, you will receive a refund for the class. 

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In the event of an unforeseen emergency you may be able to complete your piece at a later date in studio. For this consideration, you need to contact Glazey Dayz and speak with Heather at least two hours prior to the class start time. If it is agreed that store credit will be applied the following guidelines apply:

  • The project specific piece from the event will be held up to 30 days from the original event date

  • Complete painting within 30 days of the event date

  • Regular studio fees will be applied for the time you are painting in studio (pricing is structured differently for group vs. in studio)

  • If not completed within 30 days the class credit is no longer valid and the reserved pieces will be donated to charity and cannot be replaced or refunded. ​

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We reserve the right to cancel an event if the minimum number of participants is not met.  In the event of a cancellation you will receive an email the evening before the scheduled event was planned to take place. Event cancellations will also be shared on Facebook.  

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If you click to purchase a ticket you are agreeing to these terms and conditions

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Reservation of Ceramic Pieces

Due to the limited quantities of some of our most popular pieces, we follow a first come, first served practice. We will not hold pieces for customers but we do have a Reservation Policy. If a customer wants to reserve specific pieces, they may do so by calling the store and prepaying. The prepaid pieces will be held.  

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